For Families

The Diamond Experience™

Trust, Peace of Mind, Reliability

Unlike any other caregiver agency, Diamond Personnel is committed to providing an unparalleled service to our families.  With over 23 years of experience sourcing exceptional caregivers, we offer our clients The Diamond Experience™. Working with the most caring and knowledgeable team of professionals, we give you the confidence to select only the best caregiver for your family.  Diamond uses a unique five step process to ensure that your needs are identified, your caregiver is the right fit, that you are in compliance with all regulations and that your nanny successfully integrates into your family.

• The Partnership Plan

  With a clear definition of expectations, our clients have the security and confidence that Diamond delivers on our promises. Our goal, as Canada’s best caregiver agency, is to far exceed your expectations and to help you find the best fit for your family. We eliminate your fear of working with an unethical recruitment agency. Utilizing our Partnership Plan, we are fully committed to providing you with an exceptional Diamond Experience.
  
  

• The Compliance Navigator

  How will you know your caregiver is the “right fit” for your family?  Our intensive sourcing, screening, testing and matching deliver exceptional caregivers. Our recruiters search world-wide for exceptional caregivers. Our Interview Primer  prepares you for your selection process. Since all candidates are personally screened, tested and matched for you, the anxiety of making the right choice is eliminated.  We do all the work for you.  Online services can’t do that!
  
  

• The Communication System

  You don’t have time to deal with government process to be compliant with provincial labour and immigration laws.  Our consultants manage government processes, applications, approvals and timelines to ensure compliance and a seamless process.  We provide ongoing support and information every step of the way.  We protect you from unnecessary mistakes with the hiring process and government paperwork. Leave the headaches to us!
  
  

• The Settlement Solution

  My  caregiver is starting….Now what?  The Nanny Success System is an effective training and orientation tool to communicate your routines, job duties and expectations to your caregiver.  How do I give my nanny constructive criticism?  We help you develop a long term relationship based on clear communication and respect.  We provide many tools to ensure that your nanny knows she is appreciated.  Reduce the risk of staff turnover. The Nanny Success System is an online tool created just for you.