With schools closed and kids stuck at home 24/7 due to COVID 19, it is more important than ever that nannies keep the kids active and engaged! Kids are used to an active, busy day so being stuck at home means lots of pent up energy. As a professional nanny, it is your job to direct that extra energy into something positive. If high-energy kids have nothing to do, it will manifest in behaviour challenges so let’s get ahead of it and shine with creative, fun and energetic activities. Below are some active easy activities nannies can do with kids to help...

COVID-19 - Diamond Personnel is here for you First and foremost, we want to extend our thanks and appreciation to our wonderful Diamond family we have had the privilege of placing with Canada’s best employers. For over 30 years we have proudly represented the best household staff Canada has to offer and for that we are truly grateful to each and every one of you. Our thoughts are with the whole Diamond family; our staff, our candidates and our clients during this confusing time. We are responding diligently to the continually evolving situation. We know many of you still need our help seeking...

You have hired the right person to join your family. Knowing how to communicate with them is critical for the success of this relationship. Many employers forget that this is an employer/employee relationship and effective communication is pivotal for this partnership to work. With nearly three decades of experience helping employers and nannies navigate their relationships, we have compiled a list of our top ten tips for effective communication with your nanny or other household employee.

1. Be CLEAR – Many nannies have a first language other than English. Stay away from complex terms and references. Using precise examples and simple terminology...

Hiring through an Agency vs. Hiring on your own

Hiring someone to work in your home and trusting them with your loved ones is a big responsibility and can be very stressful. Working with a professional agency like Diamond Personnel will give you the peace of mind you need to make the right decision and minimize hiring mistakes. Here's how using a professional agency like Diamond Personnel can help: You don’t know what you’re looking for. There are many things to consider when hiring someone for your household: skill set, experience, hours, personality, responsibilities, job-title and more.  Not sure if your...

In today’s fast paced world, with two working parents working long hours there is simply not enough time in the day to take care of everything related to your children and home. As a result, a new role has emerged in the private care industry called The Family Assistant. What is a Family Assistant? A Family Assistant is a Jane of All Trades. Family Assistants typically have experience in childcare and household management and the ability to do a wide range of tasks from planning and cooking family meals, to running errands, managing the family calendar, keeping stock of household inventory and...