COVID-19 Interview Protocol As we move forward with the “new normal”,  more of our clients are back to work and the hiring in-home staff is on the rise. In the interest of safety for our clients and candidates, Diamond has implemented recommendations for interviewing amidst COVID-19.

• When possible, and weather permitting, please consider an outdoor interview (backyard, patio or park)
• Avoid shaking hands
• Where possible and appropriate, maintain social distancing. (6 feet or 2 metres apart at all times) and wear a mask.
• Carry hand sanitizer and a mask at all times.
• Employers please provide a place for candidates to wash their hands and remove their...

As we enter the summer months amidst the COVID 19 pandemic, we know this continues to be a scary and challenging time for you and your families. We know that with school and daycare closed, many of you trying to work from home, unable to see your extended families and utilize grandparent support, you are overwhelmed. Keeping up with the demands of childcare, working from home and domestic responsibilities is superhuman. We want you to know, you are not alone. It is OK to need help right now and it is OK to get help. Diamond Personnel continues to operate and...

With schools closed and kids stuck at home 24/7 due to COVID 19, it is more important than ever that nannies keep the kids active and engaged! Kids are used to an active, busy day so being stuck at home means lots of pent up energy. As a professional nanny, it is your job to direct that extra energy into something positive. If high-energy kids have nothing to do, it will manifest in behaviour challenges so let’s get ahead of it and shine with creative, fun and energetic activities. Below are some active easy activities nannies can do with kids to help...

COVID-19 - Diamond Personnel is here for you First and foremost, we want to extend our thanks and appreciation to our wonderful Diamond family we have had the privilege of placing with Canada’s best employers. For over 30 years we have proudly represented the best household staff Canada has to offer and for that we are truly grateful to each and every one of you. Our thoughts are with the whole Diamond family; our staff, our candidates and our clients during this confusing time. We are responding diligently to the continually evolving situation. We know many of you still need our help seeking...

You have hired the right person to join your family. Knowing how to communicate with them is critical for the success of this relationship. Many employers forget that this is an employer/employee relationship and effective communication is pivotal for this partnership to work. With nearly three decades of experience helping employers and nannies navigate their relationships, we have compiled a list of our top ten tips for effective communication with your nanny or other household employee.

1. Be CLEAR – Many nannies have a first language other than English. Stay away from complex terms and references. Using precise examples and simple terminology...