Whether an employee works at a law firm, retail space, or in a private household, they are an employee and regular performance reviews should be conducted to maintain an effective working relationship. Constructive feedback should be provided on a regular basis – not waiting for once-a-year performance evaluations. Ideally, reviews should take place every 3-6 months.                

When conducting the review with your household employee, it is best to choose a private location and to use the “sandwich” approach. Always start and finish with the positive. This puts the employee in a favorable frame of mind and makes them more amenable...

The pandemic has led to a highly competitive labour market, especially in the caregiving sector. There has never been a more important time to review and evaluate your current employee's performance and compensation and make sure you are in-line with the current market. There is an unprecedented amount of opportunity for individuals with their skill set. Here are a few insider tips for retaining your staff in a competitive market.

• Differentiate yourself as a coveted employer by offering unique benefits. Find out what your employee values most and try to offer it. Some ideas include: Health and wellness benefits...

 

1. Communicate! Decisions around how to handle coronavirus need to be openly discussed with your nanny. Much like how discipline discussions are handled at home, decisions surrounding COVID related issues must be addressed directly and openly. Each side should be given an opportunity to share their perspective, concerns, and ask questions and then work together to find an approach that is suitable for everyone.
2. Stay Informed: Coronavirus information and government recommendations continue to evolve. Stay up to date on government recommendations. Both parties should be complying with current rules and regulations prescribed by your local government to keep each other safe. Knowledge...

COVID-19 Interview Protocol As we move forward with the “new normal”,  more of our clients are back to work and the hiring in-home staff is on the rise. In the interest of safety for our clients and candidates, Diamond has implemented recommendations for interviewing amidst COVID-19.

• When possible, and weather permitting, please consider an outdoor interview (backyard, patio or park)
• Avoid shaking hands
• Where possible and appropriate, maintain social distancing. (6 feet or 2 metres apart at all times) and wear a mask.
• Carry hand sanitizer and a mask at all times.
• Employers please provide a place for candidates to wash their hands and remove their...

As we enter the summer months amidst the COVID 19 pandemic, we know this continues to be a scary and challenging time for you and your families. We know that with school and daycare closed, many of you trying to work from home, unable to see your extended families and utilize grandparent support, you are overwhelmed. Keeping up with the demands of childcare, working from home and domestic responsibilities is superhuman. We want you to know, you are not alone. It is OK to need help right now and it is OK to get help. Diamond Personnel continues to operate and...