News and Updates



Please note that Minimum and Median wage has changed for many provinces. Please adjust your payroll calculations and remittances to make sure you are not paying below the current minimum wage.

*If you employ a live-in or in-home caregiver under the Foreign Worker Program, do not forget to review your caregiver’s hourly wage. You are obligated by program requirements to increase their salary to the current median wage at least once a year. To find out your local median hourly wage please follow the appropriate link below:


It is an employer’s responsibility under the Employment Standards Act and foreign worker program to keep detailed records of hours worked, vacation time and to provide payroll slips with payroll deductions. We recommend that you have your employee sign a statement/payroll slip that they have accepted payment and have confirmed the number of hours worked. Service Canada and/or Revenue Canada may conduct a random audit to ensure compliance and request copies of your records. Although it can be challenging to account for every hour when flexibility is required, keeping  accurate records is for your protection.

Don’t be. Should you need further assistance with payroll and taxes, we are pleased to recommend Tax4Nanny’s payroll services. Tax4Nanny offers Diamond clients a comprehensive payroll package inclusive of all remittances, direct deposit salary payments, and T4 preparation. Please contact us if you would like to purchase this payroll package.



Dear Diamond Families,

Happy New Year to you and your families!  I wanted to personally THANK YOU for once again helping us earn the award for BEST AGENCY by City Parent for the 17th year in a row!  We couldn’t do it without your continued confidence and referrals.


Shauna Guth


Ontario Bill 47 has been passed (replacing the Liberal government Bill 148 from last year).  What you need to know:

  • Minimum wage: Minimum wage will remain at $14/hour until October 1, 2020 (instead of increasing to $15/hour on January 1, 2019 as previously announced).
  • Personal Emergency Leave: Employees are entitled to a total of 8 days of unpaid Personal Emergency Leave as long as they have been employed for at least 2 consecutive weeks. Personal Emergency Leave could include 3 days for Illness, 2 days for Bereavement and 3 days for Family Responsibility.  This replaces the Personal Emergency Leave policy from 2018 where employees were given 10 Personal Emergency Leave days per year (a minimum of two days PAID).  * Please note if you have an existing employment contract, that provides paid sick or personal emergency leave, your contract supersedes the new law and you are obligated to honour the entitlements outlined in your contract if they are of greater benefit.

Vacation Entitlement: No recent changes but a reminder that minimum vacation entitlement for employees has increased from two to three weeks per year for employees who have been with the same employer for over five years.


Bill 148, Fair Workplaces, Better Jobs Act 2017 has come in to effect. What you need to know: Minimum wage has increased to $14 gross per hour in Ontario effective January 1st 2018. This applies to ALL employees. Diamond clients, please check your email for 2018 tax tables. Vacation Entitlement – Minimum vacation entitlement for employees has risen from two to three weeks per year for employees who have been with the same employer for over five years.Personal Emergency Leave: All employees are entitled to 10 personal emergency leave days per year –  two of which must be paid. Employers can not request a doctors note from an Employee when they request sick/personal leave.Read More about the Better Jobs Act and other legislative changes you should know as employers.


Updated Tax Tables, January 2016

The new tax tables have been released and emailed to our clients. Please modify your payroll accordingly. If you have any questions, please contact us at 416-730-8866.

 Ontario Minimum Wage Increase, October 2015

The minimum wage in Ontario has increased to $11.25/hour as of October 1st, 2015. Please modify your payroll accordingly.


Hello Diamond Hopefuls,

First and foremost, thank you to all of our wonderful Diamond Hopefuls and Diamond Nannies for your patience and support throughout the last several months. As you know, the Canadian Caregiver Program has been under heavy scrutiny and revision, resulting in significant changes to the program requirements. These new restrictions mean we need to focus on the active candidates we have, thus we have temporarily suspended our overseas recruitment until further notice. We are as committed as ever in bringing only exceptional Diamond Nannies to Canada from overseas, and will announce when we will resume our overseas recruiting.

Thank you for your continued support and trust in Diamond Personnel. We look forward to meeting you again in Canada!


Hello Diamond Nannies,

The times they are a changing!!! As you know the Canadian Government has ended what was called the “Live in Caregiver Program”.  It has been replaced by the “Canadian Caregiver Program”.  The new program is no longer an immigration program, it is an employment program.  Gone are the days of automatic permanent residence status.  The requirements to work in Canada as a caregiver have not changed. However, the requirements to apply for permanent residency have changed.  You may still be eligible to come to Canada with only 2 years of college (equivalent of 72 units in the Philippines). But, you will need an additional year of college to meet immigration requirements. You will also need level 5 EILTS and 24 months of related work experience in Canada to apply for immigration.  There is now an annual cap on the number of applications for permanent residency for caregivers that did not exist in the old program.  The government will accept 2750 in the Childcare stream and 2750 in the High Medical Needs stream.

So what does this mean for you?  

Caregivers currently in Canada and those who have LMIA’s/Visas currently in process
You are the lucky ones!  Since you entered Canada under the Live in Caregiver Program, you are still under the old Live in Caregiver Program rules and regulations.  That means if you remain with your current employer and complete the 24 months of service, you will be eligible to apply for permanent residency without having to meet the new requirements. You will not have to take the IELTS testing and you will not be subject to the cap.  You will also be able to immigrate without the extra year of college if you only have 72 units. Please note this is very important; it also means that you are required to honour the terms of your current contract with your employer.  Since you are under the Live in Caregiver Program, you are still required to live-in.  Your employer may continue to deduct room and board as per your original contract.

So there are pros and cons.  We are very concerned about the nannies who may think it is better to find a new employer and change to the new Canadian Caregiver Program.  You may believe that it is better to find another job but actually it is very risky and we will tell you why.  First, the government has made it so incredibly difficult for an employer to get permission to hire a caregiver from overseas. The new LMIA is so hard that we are sure no employer will even attempt to do it by themselves anymore.  What does this mean?  It will be much more difficult to find an employer that will be successful in obtaining an LMIA to hire you.  Secondly, should you select the new program; you will be subject to the English testing, additional education requirements and the new quota. Remember, you must complete the 24 months within four years. If circumstances prevent you from doing this, you will be automatically sent home and cannot reapply to work in Canada for four years.

We at Diamond, are highly invested in your future and helping you to realize your dreams of immigrating to our amazing country.  We truly believe that the best way to secure your future is to complete your contract with your current employer.  Our best advice, and you know that we always provide you with truthful information, FINISH YOUR CONTRACTS with your current employer.

Our Diamond Immigration Team ( is fully staffed with licensed immigration consultants who are experts in applications for permanent residence.  It is a good idea to have professional help.  As Diamond caregivers, you have experienced the care we take to insure your success.  We have a special rate available for PR applications for our Diamond Nannies.  Please feel free to contact us for details at 416-730-9081.

Caregivers currently in Hong Kong
We are so pleased to tell you the requirements for entering Canada as a caregiver have not changed.  Diamond will still place applicants that have successfully met the Diamond requirements. Although the government has removed the “live in” component of the position, Diamond does not have a demand for live out caregivers from abroad.  Our job offers will have a contractual arrangement between the caregiver and the employer outlining the job specific hours and accommodation.  Room and board will not be deducted. If both parties agree to a live in arrangement, it will be provided to you by the employer.  As caregivers under the new Canadian Caregiver Program, you will have four years maximum to complete your requirements to immigrate to Canada.  You may study to obtain your additional educational requirements, however, you will be considered an international student and those tuition fees are very expensive.  You will be required to take the EILTS exam and obtain a score of at least level 5.  You will have to prove that you have at least 24 months of experience in either childcare or eldercare in Canada.  You will be applying under the new program with the caps in place. You must be approved for immigration within four years. If there are more applicants than places available, you will have to return home for a period of four years and only after that, may apply again to work in Canada.

If you are a new applicant interested in applying to Diamond, Diamond will be accepting new applications effective June 2015 and will send updates regarding our future recruitment trips to Hong Kong.

So what do these changes mean for Diamond?

Diamond has always been the most trusted caregiver agency in Canada.  Unlike other agencies that rely on employers who expect caregivers to pay recruitment fees and airfare, Diamond families are Canada’s top employers who value our service and pay their nannies fairly. Since the caregiver program has become expensive for employers, we anticipate that the unscrupulous agencies will disappear.

Diamond will continue to be the agency of choice for those employers who not only can afford the best and want the best care for their families, but treat their caregivers with respect. We expect 2015 to be an absolutely amazing year and look forward to helping you achieve your goal of coming to Canada as a caregiver and achieve permanent residence status. Please follow us on Facebook and Twitter!

With Warmest Regards,
Shauna Guth
Director of Placements and Operations
Diamond Personnel
(416) 730-8866 ext 226


Diamond Employers: Urgent Changes to the Live-In Caregiver Program (renamed the Canadian Caregiver Program), October 31st 2014

Dear Diamond Employers,

On Friday, Minister Alexander announced changes to the Live-in Caregiver Program.  The government of Canada remains committed to a caregiver program for children, elderly and special needs individuals.

We have summarized the official information we have to date and promise to update you with details as they are posted on the CIC and ESDC websites.  We want to ensure that the information you have is not just speculative but actual new government policy.

  1.  The new program is called Canada Caregiver Program
  2. All LMIA (formerly LMO) applications submitted on or before November 30th will be processed under the pre-existing Live in Caregiver Program regulations. This means if your caregiver is already in Canada, is in process for her visa or your LMIA is currently in process or can be submitted before Nov 30, 2014, these changes DO NOT apply to you or your caregiver.
  3. LMIA applications sent from employers to Employment and Social Development Canada after November 30, 2014 will only include a live in arrangement if the employer and caregiver have agreed to that arrangement in the employment contract.
  4. For those hired under the new Canada Caregiver Program and submitted after Nov 30th  2014, the employer will no longer be able to deduct room and board from the caregiver’s wages.
  5. For those caregivers under the new Canada Caregiver Program, there will be two pathways to immigration; Caring for Children and Caring for People with High Medical Needs.  Caregivers will have to meet minimum language standards and have additional educational credentials to qualify for immigration.
  6. There will be a cap on the number of caregivers processed through this program each year; 2750 in each pathway.  This is consistent with numbers processed from the past two years.

As the premier caregiver agency in Canada, we will continue to source, screen and place the highest quality caregivers available to Canadian families.  We still have many unanswered questions about how the new Canada Caregiver Program will impact our clients and caregivers now and in the future.  By November 30th, further details will be posted and we will send regular updates as this information becomes available.

Our promise to you, our valued client, as Canada’s most ethical, compliant source of exceptional caregivers, is to continue to provide an outstanding client experience, within the new program regulations.   Thank you for your wonderful referrals and endorsements.  We deeply appreciate your confidence.

Warm Regards,
Shauna Guth
Director of Placements and Operations
Diamond Personnel
(416) 730-8866 ext 226


Diamond Candidates: Urgent Changes to the Live-In Caregiver Program (renamed the Canadian Caregiver Program), October 31st 2014

Dear Diamond Nannies,

On Friday October 31st, our Minister of Immigration, Chris Alexander, announced changes to the Live-in Caregiver Program.  The government of Canada remains committed to a caregiver program for children, elderly and special needs individuals, however, things have changed.

Before you get caught up in rumours, we want you to have the facts.  Not all information is published yet but we will keep you informed as it becomes available.

The new program is called Canada Caregiver Program and goes into effect November 30, 2014.

What does this mean to caregivers who are currently employed in Canada or have visas/LMIA’s in process in Hong Kong?

  1.  You have the benefit of applying for PR under the pre-existing rules (72 units and no language test); You do not have to take the language test (EILTS level 5 or 7) or have more than 72 units to qualify for PR if you complete the program with your current employer.
  2. If you change employers, you will be subject to the new qualifications and there is cap on the number of PR applications accepted each year. You will not automatically qualify for PR.   WE RECOMMEND THAT YOU DO NOT CHANGE EMPLOYERS.  This is your best chance to guarantee your PR upon completion of the two years as a live in caregiver.
  3. You must remain as a LIVE IN CAREGIVER under the terms of your current contract. Your employer is permitted to continue to charge you for room and board.

So what does this mean for new applicants?

For caregivers accepting new jobs after November 30th, you will be subject to new rules including;

  1. Requirement for 1 year post-secondary education (equal to 3 years of college in the Philippines)
  2. Language test Toefel or EILTS level 5 or 7 to be eligible for permanent residence
  3. Completion of 24 months as a caregiver within 4 years to be eligible for permanent residence
  4. Requirement to live in has been removed only if an employer is able to obtain an LMIA for a live out caregiver and it has been mutually agreed upon by both parties.
  5. There will be a cap on the number of caregivers approved for immigration through this program 2750 childcare providers and 2750 eldercare and special needs, per year.
  6. Caregivers may be hired by care facilities, nursing homes, and other long-term care facilities that have applied for and received an LMIA.
  7. Employers can no longer deduct room and board if you are hired under the new program after November 30thand live in the employer’s home.
  8. All caregivers can now study while working as caregivers in Canada. You will have to pay international student rates at colleges and universities.

Our promise to you, as Canada’s most ethical, compliant agency, is to continue to provide an outstanding experience, within the new program regulations.   Thank you for your wonderful referrals.  We deeply appreciate your confidence. Stay tuned for information about our upcoming trip to Hong Kong.

Warm Regards,

Shauna Guth
Director of Placements and Operations
Diamond Personnel
(416) 730-8866 ext 226

Service Canada Introduces New LMIA Fee

Effective July 20th, 2014, Service Canada introduced an obligatory, non-refundable  $1000.00 to review Labour Market Impact Assessment (LMIA) applications. The fee is paid directly to Service Canada, and will be processed upon submission of each LMOIAapplication. It is necessary to obtain a positive LMIA in order to hire a live in caregiver. We hope this will mean positive changes at Service Canada including better service and faster processing times.


Effective as of January 25th, 2013, Diamond Personnel has a new home at 1000 Sheppard Avenue West, unit 100, North York, Ontario M3H 2T6