Canada’s Best Nanny Agency

Our Record

Diamond Personnel, a member of the award-winning Diamond Group of Companies, has been serving Canadian families  for over three decades. Our unmatched success rate and our satisfaction guarantee has earned our company the “Best Nanny Agency” Award by City Parent Magazine and other recognized publications.

Our Credentials

Since 1989, we have set the standard for excellence and placed thousands of caregivers in the homes of Canadians across the country. Diamond Personnel is a fully licensed recruitment firm. Diamond Personnel successfully completed the Province of Ontario Audit of Caregiver Agencies. We represent fully trained professionals with an exceptional level of skill in caregiving.

Our Services

We specialize in full-time, permanent placements. We assist families to find the qualified, dedicated, professional caregiver or household staff that they need.

Our Relationship with You 

Diamond Personnel is the largest, most trusted household staffing and nanny agency in Canada.  We serve a clientele that deserves the absolute best for their families. When you rely on the Diamond Personnel Experience, you can expect reliability, highly personalized and immediate service, and the best professionals in the field. You will find that:

  • Our phone calls are answered and/or returned promptly
  • We will not use an online selection process
  • Our candidates are those ranking in the top ten percent of their field
  • We maintain office hours 5 days a week for your convenience
  • Our family of dedicated, passionate, and caring professionals will deliver what we promise
  • Confidentiality is a top priority

Our Diamond Screening

Our placement consultants search nationwide to interview, screen and select the best candidates for our families.  All of our candidates speak English fluently, and have a minimum of one year of relevant experience.

The Diamond screening process is far more extensive than any other agency in Canada. We only accept candidates who rank in the top 10%.  This ensures that the candidates we present to our clients match expectations and have the qualifications desired.

  1. Extensive application process
  2. Personal face to face behavioural screening interview
  3. Verification of legal documentation
  4. Verbal Confirmation of References
  5. Minimum of One Year of professional experience
  6. CPR and FIRST AID certification
  7. Personality Assessment
  8. English Testing
  9. Criminal Background Checks
  10. Available at the client’s request: driver’s abstract,  credit checks

Diamond makes the transition for both you and your caregiver as smooth as possible.  We carefully prepare all candidates for their new position and offer ongoing support to ensure the relationship with you continues to be a positive one.

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